Ink Cartridge

Unopened ink cartridges

Brand new ink cartridges come in airtight packaging with a shelf life of 13 months. Cartridges need to be stored away from light and in an environment between 15℃-35℃.

Opened ink cartridges

1) Ink Cartridge Maintenance Guidelines

1.1 After removing the seal from the ink cartridge, do not cover the print head with anything to avoid clogging the ink cartridge.

1.2 After removing the seal from the ink cartridge, do not position the print head directly towards a fan or air vent to avoid clogging the print head.

1.3 After removing the seal from the ink cartridge, do not touch the metal contacts or print head with your hands.

1.4 After removing the seal from the ink cartridge, do not let the print head touch any objects when placing it outside to prevent ink spillage and render the ink cartridge unusable.

1.5 After removing the seal from the ink cartridge, do not shake it vigorously. We recommend avoiding shipping ink cartridges via express delivery to prevent ink mixing and rendering the ink cartridge unusable.

1.6 Do not use any corrosive liquids to clean the print head or contacts of the ink cartridge, such as acetone or nail polish remover.

1.7 Use a dry tissue paper to clean the print head, contacts, and ink cartridge tray. Avoid using cotton swabs or other materials that may leave residue and cause clogs.

1.8 After removing the seal from the ink cartridge,  please keep the ink cartridges in the machine. If you need to store it outside of the printer, please place it in the correct position as shown in the following diagram:

By following these maintenance guidelines, you can help ensure that your ink cartridges perform optimally and have a longer lifespan.

2) If an ink cartridge is left unused for a long time after being opened, or if it comes into contact with nail polish or glue during use, it can become clogged and cause abnormal color output, as shown in the following image:

3) How to Determine if an Ink Cartridge is Clogged
To determine if an ink cartridge is clogged, you can use the ink cartridge test option in the nail art printer's mobile app. This will allow you to print a test image and check the current status of the ink cartridge.

Steps are as follows: Open the APP SETTING, select "Ink Cartridge Test," and proceed to print

If you discover that an ink cartridge is clogged, it's important to clean it as soon as possible. Failure to address the issue promptly can result in permanent clogging of the ink cartridge.

4)How to Clean and Restore a Clogged Ink Cartridge

4.1 When an ink cartridge is clogged, you can clean it by the following method:

Use a dry paper towel to clean the ink cartridge nozzle. Then, press the cartridge nozzle with a tissue paper to confirm that the red, yellow, and blue colors are all clear and bright.

4.2 If an ink cartridge is clogged due to prolonged disuse and has become naturally dried out, you can clean it using the following method:

Soak the ink cartridge nozzle in hot water for 30 seconds, then dry it off with a tissue paper. Press the nozzle onto the tissue paper to confirm if there has been any improvement compared to before soaking.

4.3 If an ink cartridge comes into contact with nail polish or glue, you can clean it immediately.

If the clogging is severe and cannot be restored through cleaning, then you will need to replace the ink cartridge with a new one.

5)(Real Nail Printing) When painting on natural nails, please ensure that your finger is placed naturally and flatly on the finger holder, with your fingernail parallel to the finger holder to avoid accidentally touching the ink cartridge.